Orders are delivered Monday to Friday between 8am and 5pm.
Shipping costs will vary depending on the size, weight and destination of your chosen items.
Depending on your location, we also offer free shipping for orders above a threshold. Quantity restrictions may apply for orders outside European Union.
All relevant delivery information and details about taxes and duties for your order and to your destination will be comunicate by e-mail at checkout.
All the parcels are delivered by DHL or Arco Spedizioni spa in Italy and by DHL in Europe and in the rest of the world with variable delivery time depending on the final destinations.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Imakara Società Agricola srl cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
Taxes and Duties
The cost of taxes and duties is not included in the purchase order.
After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on the product you choose, dispatch will normally take 1 business days from order. As soon as the parcel is given to the courier we’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress by accessing the tracking page of the courier following the link that we will send you by email.